Privacy policy

Privacy Policy

Last updated: 01/04/2026

This Privacy Policy describes how The Pawfy, operated by Ticos LTD (“we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website (the “Services”).

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Personal Information We Collect

We collect personal information depending on how you interact with our Services, including:

Information you provide directly

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Any information you provide when contacting us

Information collected automatically

  • IP address

  • Browser type and device information

  • Pages visited and interactions on the site

  • Referring websites

  • Cookies and tracking technologies

Information from third parties

We may receive information from:

  • Payment processors

  • Fulfillment partners (e.g., Printify)

  • Marketing and analytics partners

  • Shopify platform services

How We Use Your Information

We use your personal information to:

Provide and operate our Services

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Communicate order updates

Improve your experience

  • Personalize content and recommendations

  • Analyze usage and optimize performance

Marketing and advertising

  • Send promotional emails (you can unsubscribe anytime)

  • Show relevant ads on other platforms

Security and fraud prevention

  • Detect and prevent fraudulent transactions

  • Protect our business and users

Legal compliance

  • Comply with applicable laws and regulations

  • Respond to legal requests

How We Share Your Information

We may share your information with trusted third parties, including:

Service providers

  • Shopify (store platform and infrastructure)

  • Payment processors

  • Shipping and fulfillment partners (including Printify)

  • Analytics and marketing tools

Business and marketing partners

To deliver advertising and marketing campaigns based on your interactions.

Legal obligations

We may disclose your information if required by law or to protect our rights.

 

Relationship with Shopify

Our store is hosted on Shopify, which provides the ecommerce platform we use.

Your data may be processed by Shopify to:

  • Operate and improve the platform

  • Enable secure transactions

  • Support analytics and advertising features

For more information, please visit Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

 

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your session active

  • Remember preferences

  • Analyze traffic and performance

  • Deliver targeted advertising

You can manage cookies through your browser settings.

 

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

 

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Opt out of marketing communications

To exercise your rights, contact us at:

  • hi@thepawfy.com

 

Children’s Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

 

International Data Transfers

Your information may be processed outside your country of residence.

Where required, we use appropriate safeguards such as standard contractual clauses to protect your data.

 

Security

We take reasonable measures to protect your personal information.

However, no method of transmission or storage is completely secure.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last updated” date.

 

Contact Information

If you have any questions about this Privacy Policy or your data, you can contact us at:

hi@thepawfy.com
Ticos LTD